Legal Polices

Conditions of Use

Last updated April 26, 2024


Thanks for choosing to be part of Kalox Media (Studio). As a company, we stand to protect your personal information and your right to privacy. Feel free to contact us if there is any reason to.  

We consider your privacy very important. Therefore, we must take our time to explain in the most understandable ways what information we collect, how we use it, and our rights. We expect you to read this privacy policy carefully, as it helps you make informed decisions about sharing your personal information with us. If you disagree with any of these terms in this privacy policy, discontinue using our site or services.

This privacy policy applies to all information collected through the site. 


 We collect personal information that you voluntarily disclose to us when registering with us, expressing an interest in obtaining information about us or our products and services, participating in activities on the Site, or otherwise contacting us. However, we expect the personal information you provide to us to be true, complete, and accurate.  If you want to change such personal information, you must notify us.  

The following is the personal information we have:

Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials: We collect passwords, hints, and similar security information for authentication and account access.

Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (credit card number) and the security code associated with your payment instrument. Our payment processor stores all payment data, and you should review its privacy policies and contact the payment processor directly to answer your questions.

Social Media Login Data: We may allow you to register using social media account details, like your Facebook, Google, or other social media accounts. If you choose to register this way, we will collect the Information described in the section “How Do We Handle Your Social Logins” below. 

Information collected automatically:

When you visit our website, there is information that we collect automaticallyHowever, this information does not reveal your specific identity. This information includes device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical details. This information is primarily needed to maintain the security and operation of our Site and for our internal analytics and reporting purposes. 

Information collected from other Sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, and other third parties. Examples include social media profile information like your name, gender, birthday, email, current city, state, and country, user identification numbers for your contacts, profile picture URL, and any other information you choose to make public.


 Based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations, we use the information received in our platform for the different business purposes highlighted below.

  1. To facilitate account creation and login process, Suppose you link your account with us to a third-party account such as your Google or Facebook account. We will use the information you allowed us to collect from those third parties to facilitate the account creation and login process.
  1. To Send You Marketing and Promotional Communications: For business purposes, our third-party marketing partners may use the personal information you send us for our marketing purposes. But you can opt out of our marketing emails at any time.
  2. To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and information about changes to our terms, conditions, and policies related to your account, our business purposes, and/or for legal reasons.
  3. To Manage and Succeed Your Order:  We may use your information to fulfill and manage your orders, payments, returns, and exchanges through our platform for contract purposes.
  4. For Testimonials Post:  We may post testimonials on our platform that may have personal information. However, we will ask your permission to use your name and testimonial before posting. But feel free to contact our team and make sure you include your name, testimonial location, and contact information if you wish to update or delete your testimonial.
  5. Deliver Targeted Advertising to You: We may use your information to develop and display content to your interests and location and to measure its effectiveness with your permission for our Business Purposes.
  6. Administer Prize Draws and Competitions: We may use your information to administer prizes and competitions if you choose to participate in competitions.
  7. Request Feedback: We may use your information to request feedback and contact you about using our Site.
  8.  To Protect Our Site:  We may use your information to keep our Site safe and secure for Legal Reasons such as fraud monitoring and prevention.
  9. To Enable User-To-User Communications: We may use your information to help with user-to-user communications.
  10. To legally Enforce Our Terms, Conditions, and Policies for our business purpose.
  11. To Respond to Legal Requests and Prevent Harm: We may need to inspect the data we hold to determine how to respond legally If we receive a subpoena or other legal issues.
  12. For other Business Purposes: We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Site, products, services, marketing, and your experience.

            In the following situations, we may share your information with your consent in other to protect your rights or to fulfill business obligations and to comply with the laws:

  1. Compliance with Laws. To comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes, we may disclose your information where we are legally required.
  2. Vital Interests and Legal Rights.  Where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are concerned, we may disclose your information.
  3. Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. We may also allow selected third parties to use tracking technology on the Site to enable them to collect data about how you interact with the Site over time. Unless described in this Policy, we do not share, sell, rent, or trade your information with third parties for their promotional purposes.
  4. Business Transfers. We may transfer your information during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  5. Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Site to provide advertisements about goods and services of interest to you.
  6. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies we control or are under common control.
  7. Business Partners. We may share your information with our business partners to offer certain products, services, or promotions.
  8. Other Users. When you share personal information by posting comments, contributions, or other content to the Site) or otherwise interact with public areas, such personal information may be viewed by all users and publicly distributed outside the Site in perpetuity.

We may use cookies and tracking technologies like web beacons and pixels to access or store information.


Kalox Media (stars) may allow you to register and login using your third-party social media account details like your Facebook or Google login. But we will receive certain profile information about you from your social media provider. The profile Information may include your name, e-mail address, friends list, profile picture, and other information you choose to make public. If you log in using Facebook, we may also request access to additional permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access.

Please note that we do not control or are responsible for other uses of your personal information by your third-party social media provider. Therefore, we recommend that you review their privacy policy to understand how they collect, use, and share your personal information and how you can set your privacy preferences on their sites and apps.


Your information is marketed internationally, but we only upload, store, and process your data in Sierra Leone and distribute them where our servers are. Therefore, if you are accessing our Site from outside Sierra Leone, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information. However, if you reside outside Sierra Leone, we will take all necessary measures to protect your data through this privacy policy and applicable law.


Kalox Media (stars) is not responsible for the safety of any data you share with third-party providers who advertise but are not affiliated with our websites. 

This privacy policy does not cover any data collected by third parties not affiliated with us. We cannot guarantee the safety and privacy of the data you provide to third parties. Therefore, please review the policies of such third parties and contact them directly to respond to your questions. We are not responsible for any third parties’ content or privacy and security practices and policies that may be linked to or from our Site.


To fulfill the purposes of this policy outline, your information will be kept as long as necessary.  Except otherwise permitted by law.

Based on the purposes of this privacy policy, we will keep your personal information for as long as necessary.  However, if your account is closed, no provision in this policy demands us to keep your personal information for at most 90 days. But, if the personal data has been held in backup archives that might cause the information not to be deleted, we will securely store your personal information and isolate it from any further processing until it is possible.



We have put appropriate security measures (technical and organizational) in place to protect the safety of any personal information we process. However, we cannot guarantee 100% internet security. Therefore, you must access our services within a secure environment because your personal information and transmission of personal information to and from our Site are at your own risk.  


Upon using our site, Information from children below 18 years is not allowed on our platform. The user must be at least 18 years old. If we understand that we have collected personal information from a user under 18, we will delete such information and close the user’s account instantly. Please get in touch with us at

Suppose you discover that we have collected data from users under 18 years old. However, a parent or guardian can open an account on behalf of their children or register them under the Kalox Stars.


 We allow users to review, change, or terminate their accounts anytime.

Account Information

You can review or change the information in your account or terminate your account at any time by:

  •  Updating your account
  • Contacting us through the provided information below:

 We will deactivate or delete your account and information from our active databases if you request to terminate your account. However, some information may be retained in our files to avoid fraud, troubleshoot problems, assist with investigations, and enforce our Terms.

Opting Out of Email Marketing: You can unsubscribe from our marketing email list by clicking on the unsubscribe link in our emails or contacting us. However, for the administration and use of your account, we will still need to send you service-related emails. You can also opt out by: 

  • When you register your account with the Site, Note your preferences.
  • Updating your preferences in your account.
  • Contact us through our contact information.

Presently, we do not respond to any (DNT) signals or any other mechanism that automatically communicates your choice not to be tracked online. However, we will inform you in a revised version of this Privacy Policy. If a standard for online tracking is adopted, we must follow it in the future.

  1. Amendment

This policy is liable to amendment occasionally to match current standards. However, we may or may not notify you by prominently posting a notice of such modification or update or by sending a direct notification to you.

The amended version will be effective when it is accessible. Therefore, you must review this privacy policy frequently to know how your information is protected. 


You can contact our Support team with questions or comments about this policy.

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